If we provide you an apartment as agreed, and have accepted your deposit for the rent, and you cancel within 2 weeks of arrival, we reserve the right to retain your entire deposit, unless we are able to find a replacement for you with another guest. In that event, we will refund to you what portion remains of your deposit on a prorated daily basis. We understand emergencies do happen so we make a case-by-case determination and try to treat you as fairly as possible.